Returns & Exchanges

At actually fair., we want you to love your sustainable fashion choices, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original condition. Our process is designed to be as transparent and ethical as the clothes we make.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original compostable packaging, ensuring all tags are attached and the garment is in its original, unwashed state.

• 3.
  Ship It Back

  Download and print your prepaid carbon-neutral shipping label, then drop off the package at any authorized carrier location.

• 4.
  Quality Check & Refund

  Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.